In short: we’re confident that we’ve gone further and deeper than any other analyst firm in delving into Coupa’s demonstrated product capabilities. Since this time, we have also comparatively analyzed Coupa and its competitors for a range of constituents, including procurement and finance organizations, for suppliers participating in supplier network ecosystems, and for consultants and systems integrators. Between attendances at Coupa Inspire, demos required for SolutionMap participation and customer interviews, the Spend Matters research team has collectively spent over a thousand hours analyzing Coupa’s products and talking to customers and prospective customers since we last did a Vendor Snapshot on Coupa. This is where Spend Matters is the exception. It instead aims to review Coupa’s procurement software in depth, examining the vendor’s modules in the context of what they actually do today and how they are differentiated - or not - from others.Īs we noted in our first end-to-end review of the Coupa platform, the majority of technology analysts no longer prioritize reviewing procurement software (e.g., product demonstrations, production sites) due to methodology or time constraints in evaluating vendors. But this Vendor Snapshot on Coupa is not about perspectives. Others think that Coupa has expanded too quickly and is doomed to repeat mistakes others have made in the past. Some believe that the vendor has single-handedly transformed the world of spend management by building a truly unified suite that is 100% cloud-native, atoning for the over-customization, product and user interface sins of those that came before.
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